How to Troubleshoot Hearing Aid Damage and Physical Wear

Hearing aids are built for daily wear but are still vulnerable to damage. From moisture exposure to drops or cracked shells, this guide helps you identify issues early and take action.

1. Visible Cracks or Damage

• Inspect the casing and tubing for cracks.

• Avoid using damaged hearing aids—contact a service centre.

2. Hearing Aid Got Wet

• Immediately turn off and remove batteries.

• Use a hearing aid dehumidifier overnight.

• Do not use heat sources like hairdryers.

3. Buttons or Switches Not Working

• Remove debris gently with a soft brush.

• Reset the device.

• Schedule a professional service if functionality is still impaired.

Prevention tips: Always store hearing aids in their case and clean regularly with the right tools.

For any physical damage issues please contact us on 0161 524 9978.