Troubleshooting Hearing Aid Apps and Settings

Apps are a vital part of the modern hearing aid experience—letting you adjust volume, modes, and more. If your app isn’t syncing or settings aren’t saving, use this guide.

1. App Not Detecting Hearing Aids

• Ensure Bluetooth is active.

• Reboot both the app and your mobile device.

• Try reinstalling the app and re-pairing the hearing aids.

2. Settings Not Applying or Saving

• Make sure the app is up to date.

• Enable location permissions if required.

• Restart the app and try setting changes again.

3. Connection Dropouts in the App

• Disable battery optimization settings for the app.

• Close background apps using Bluetooth.

• Check for compatibility updates from the app store.

Still struggling? Book a remote support session or in-person app tutorial with Everything Ears.